We always work hard to ensure that your parcel arrives as quickly as possible. Please understand that some factors such as weather, heavy mail traffic, and shipping company performance are beyond our control.

We accept payments via PayPal and wire transfers on eBay. Please make sure your PayPal and eBay shipping addresses match. We will send your order immediately after receipt of the order, even if you have not yet paid. We would like to offer you, the customer, the best possible service and are ready to take on the seller's payment default risk.

We want you as a customer to receive the best possible service and to be happy with your order. For this reason, we offer you a 30-day return policy for our table tennis rubbers, table tennis blades or our table tennis accessories that you are not completely satisfied with. You have the option of a refund or an exchange for the item. However, the article must not have been unpacked from the protective film or used.

To contact our customer service team, just click Send Message and our customer service team will be happy to assist you.