Shipping time
We usually send everything within 24 hours (excluding personalized items such as t-shirts, stamps and stickers. The delivery time on Ebay was set to 3 processing days by us, so that there are no late orders on Ebay. International shipments to CH, AT, UK, are usually after 2-4 days with you. Within Europe approx. 3-5 days. America, Canada, Australia (worldwide) approx. 4-15 days. Depending on the time of year (e.g. Christmas and Easter) this delivery time can also be increased by a few days. These are the official information from the post office or DHL.
Official groundspeak dealer
Led Lenser, Leatherman, Oak Coins, CoinsandPins, Beware of Muggles, Lock & Lock Dealers, Fenix, True Utility, Ultrafire, Victorinox, Walther and many more.
Activation code for trackables
You can always get the activation code for your trackables directly from the manufacturer on the Internet. Enter the tracking code there and you will receive the activation code. Most codes can also be requested directly from groundspeak under "Lost Activation Code". You can find an overview of this in our webshop.
shipping
We usually send your parcels within 24 hours. The goods are sent with DHL or Deutsche Post. After shipping you will receive an email with your DHL tracking number. The delivery times within Germany are usually 1-2 days. Within Europe approx. 2-7 days.
invoice
Invoice including statutory VAT. - You will receive the invoice by email.
Personalized articles
In addition to the shipping time of 1-2 days within Germany, we also need a processing time of 2-5 days for personalized products such as car stickers, T-shirts, stamps. Please check your emails if you have any questions about your article. The exchange of "articles according to customer requirements" is excluded.