RETURNS Return any certified pre-owned item for any reason within 7 days of receipt of the product for a product exchange or complete refund (of the product price), provided that the return meets the following conditions: - Product must be returned in the same condition as it was sold. We consider "same condition" as not hit and no alterations. Returns must include all inserts and accessories, if applicable.
- If the item has been used or is not in the same condition as it was sold, we will inspect the item and communicate a revised valuation if different from the original selling price and a 20% restocking fee will be applied. You must also include a copy of the original sales receipt or shipping confirmation.
- Refunds will be issued for the price that the item was sold for (and any applicable sales tax) only. Original shipping charges are not refundable, unless item is damaged during shipment.
- If item is damaged during shipment please contact us within 48 hours of receiving the product. We will first try to replace your item if applicable, otherwise we will offer a full refund of the product as well as pay for the return shipment.
- Refunds will be issued within 15 days of receipt and inspection of the items.
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