Our Universal Rope Box Trailer Tonneau Cover for your 6' x 4' trailer is meticulously put together using precision machinery, expert stitching and hand assembly.
Easily attached via a continuous shock cord rope that is hooked over buttons riveted to the outside of the trailer. This creates great flexibility when carrying loads that may protrude from the rear of the trailer as one or more sections of the cover can be left unhooked.
Ideal if you need to protect your trailer load against dust and water, the kit contains the cover, support bars, buttons and rivets for securing the cover to the trailer.
FEATURES
Delivery is Free Australia wide
To make sure we get your item to you as quickly and efficiently as possible, please check the following:
All returns must be received back within 30 days of receipt of your goods.
General Returns Policy
If a product is wrongly described, faulty or damaged, you may choose between a replacement or refund. Under these circumstances Aussie Tonneaus will pay all of the return freight charges. Please note that items will need to be returned in their original condition in terms of both the product and its packaging.
'Change of Mind' Returns
Aussie Tonneaus will accept ‘change of mind’ returns at management’s discretion, and restocking fees may be charged. In such cases the buyer is responsible for all postage costs. Please understand that we are a manufacturer and some of our products are made to order, therefore unfortunately in some cases we are not able to accept ‘change of mind’ returns.
- Contact us via eBay to discuss your return and get approval. Please include your receipt number when contacting us.
- If the reason for return is due to fitment, we may ask for additional information or photos before we can approve your return. The reason for this is that we may be able to assist with the situation if the error is in the installation.
- Depending on the reason for the return:
Our preferred method of payment is PayPal, items can be paid for instantly to speed up dispatch
Q. Is your cover the same as my original cover?
No, we are an after-market supplier and therefore cannot copy OEM products, however in some cases our covers are compatible with your pre-existing hardware. However if you do have pre-existing hardware and are in any doubt that our cover will fit, please contact us before you order to verify if our cover is compatible.
Q. What if I have pre-existing hardware installed?
Please contact us via eBay, providing us with photos and the measurements of your cover, we will then check and advise you if our products are compatible.
Q. Can I get the cover fitted to my vehicle?
We do not offer a fitting service, however our covers do come with a set of detailed fitting instructions so that you can fit the cover yourself.
If you would prefer it to be fitted professionally you can enquire with a local motor trimmer or car mechanic as they may be able to assist you.
Q. Can I come and pick up my item?
As an online business our goods are shipped from a centralised distribution facility, consequently we are not able to offer a customer pick-up service.
Q. How long will it take for my order to arrive?
Your order will be dispatched within 24 to 48 business hours after your payment has been cleared. Please note our products are shipped from Victoria and some items e.g. Mats, Clip-on covers, Tray covers etc, need to be shipped via road and therefore delivery can take up to 5 days, depending upon your location.
If you live in a remote area and have not received your item within 10 business days please contact us via eBay.
Q. Can I return my cover if I change my mind, just don’t like it or I have ordered the wrong product?
You can return the product to us as long as it is in its original condition, complete with its fitting kit. We may ask you why you want to return it as your feedback will allow us to further improve our systems and processes.
In such cases the return freight costs will be at your expense so please make sure that you order the correct part. If you are in any doubt, please get in touch with us before you place your order.
Q. How long until I get my money back after I have returned an item?
We will issue your refund after we have received the item back into our warehouse.
N.B. Please follow the return instructions listed on our website very carefully so as to avoid any delays in processing your refund.