Shipping and Handling
All of our items most of them will be ship USPS First Class mail, unless is a heavy product I will ship as PRIORITY.
We offer FREE SHIPPING in most of the product
We are not responsible for USPS delay please give 2 weeks for the product to arrived Ebay give an estimate delivery date, but they are calculating weekend dates and post office don't work on the weekend. if you don’t received the package within a period of 2 weeks send us a message so we can fix the problem together.
Shipping and Handling orders will ship within 24 up to 48 hours,
if you purchase the item Saturday, Sunday or Holiday we will ship next business date, we don’t ship Saturday, Sunday or Holiday.
Customer
Service Hours: 8:00am
– 5:00pm
Monday – Friday (Closed major holidays)
Returns
Return will be accepted only if WRONG product was sent, If Item get defective during transit, possible if you will get bring the item to local post office they will refund your money up to $50.00 if item was sent priority,
If you not happy with the product you may return the product within 24 hour after you receiving the product and everything must be in the original package UNSED you be able to get a refund. Buyer will be responsible for the shipping and 10% restocking fee will apply.
Payment
Buy Now payments is due right away., unless you bid on a product that is LOCAL PICK UP ONLY or Special Offer I will send to you and you accept the offer, payment is due right away or within 24 hours, if no payment the system is set up to open a no payment case automatically with Ebay after 72 hours that a flag on your account for no payment.
Customer Service
Have an issue with your item? Please contact us if you have any problem with the product and we will make it right. USPS Sometimes throw the package resulting damaging the product and we understand this is frustrating and we will do everything to get the problem resolved. contact us through EBAY message no later than 24 Hours after receiving the product. USPS has an insurance up to $50.00 on the priority package only. Please note because of the Holiday/Weather/Pandemic USPS are short staff and things are running a little slow than normal, even Priority Mail are getting delay. Please don’t open a case stating you haven’t received the package without contacting us first. Give us time to result the issue so we can track the package direct with USPS we usually open a case with USPS. Thank You. for shopping with us
Feedback
Once you received the item and you happy with the product LEAVE US A 100% FEEDBACK this let us know also you received the product. Once the feedback post, we will do the same thank you for shopping with BORICUBA STORE