Return policy
We provide 14-day return policy for
products sold. Full refund of the purchase (excluding the shipping expenses)
can be applicable
under the following circumstances:
ALL accessories must be unused; ALL
accessory packages must be unopened.
ALL items must be
intact and undamaged (except for
defects in manufacturing).
For more circumstances, please refer to more information.
If you need return, please check twice
to confirm the item is not work and contact our customer service
representative, let us know
the detailed problem and send us some
pictures for confirmation. Then get a unique address for return.
We can't receive the packages if buyer
return by yourselves according to the address on shipping package. We won't
solve such case
and buyer should responsible for the
consequences.
We ONLY accept the return for original
package. Please make sure the item have
NO man-made sabotage.
Contact us
We try our best to reply to your emails
as soon as possible, however, due to high volume of daily incoming emails and
time zone
difference, we may not be able to reply
your emails immediately.
Please allow 1-2 business days for us
to response.
Please give us the opportunity to
resolve any problem. We understand the concerns and frustrations you might
have, and will try our
best to resolve the issues.
We care about our valued customers, and
will always try to help you. So if you have any problems, please e-mail us
immediately.
To Dear Customers
We will try our best to be the best
seller and serve you optimal service, your support is very important to us. If
you have any problem,
please contact us before you leave any
negative feedback, ebay or paypal dispute.
Your appreciation is very important to
our business. Please kindly leave us a ★★★★★ in each item.
We will be better with your support.