AQUA Plumb Shower Sensations Rain Shower Head Chrome Plated Model C0208 new in the package. the package shows some minor cosmetics damages. it required tools to install. please look at all the pictures and read all the descriptions before you make a purchase and if you have any question or need more pictures please let us know. international taxes will be paid by buyer. smoke and pet free home. ( for store records item locate in storage box 5)