Return policy: 

Return of the new, unused product or return a product that is factory original defective (after we test and confirm it is defective for your return), we will full refund you. Shipping charges are not refundable. Items must be in the same new and unused condition as when they were shipped. Additionally, all original boxes, bags, materials, instructions, and packaging must be in new condition and included with the return. Do not discard any packaging until you are completely satisfied with the products in your order. 

Return of the open box item, used items, or misuse return reason are subject to charge a restocking fee (10% ~50%) based on the return item condition. 

Please pack well and return everything in original box to qualify for a refund.

If needed, please initiate a return request through eBay.

Thank you.

Processor and Memory
Processor Type:11th Generation Intel® Core™ i5-1135G7
Processor Speed:Up to 4.2 GHz with Intel® Turbo Boost Technology
Cache:8 MB cache
Memory (RAM):8 GB DDR4-3200 MHz RAM (2 X 4 GB)
Maximum Memory Expansion:Memory slot not user accessible
Hard Drive and Multimedia Drives
Hard Drive:512 GB PCIe® NVMe™ M.2 SSD
Optical Drive:N/A
Multimedia Card Slot:1 Micro SD media card reader
Graphics and Audio
Graphics:Intel® Iris® Xe Graphics
Audio:Audio by B&O with dual speakers
Display, Keyboard, Mouse, and Webcam
Display Size:15.6" diagonal
Display Type:FHD, multitouch-enabled, IPS, edge-to-edge glass, micro-edge, 250 nits, 45% NTSC
Display Resolution:1920 x 1080
Keyboard:Full-size, backlit, natural silver keyboard
Mouse:HP Imagepad with multi-touch gesture support
Webcam:HP Wide Vision 720p HD camera with integrated dual array digital microphones
Connectivity
Ethernet:N/A
Wi-Fi:Intel® Wi-Fi CERTIFIED 6™ AX201 (2x2)
Bluetooth:Bluetooth® 5
Modem:N/A
Ports/Slots
Ports:1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge), 2 SuperSpeed USB Type-A 5Gbps signaling rate, 1 Headphone/microphone combo, 1 AC Smart pin, 1 HDMI 2.0
Expansion:N/A
Power
Battery Type:3-cell, 43 Wh Li-ion polymer battery
Typical Battery Life:Up to 7 hours and 15 minutes (mixed usage)(1), Up to 10 hours and 45 minutes (video playback)(2), Up to 9 hours and 30 minutes (wireless streaming)(3)
AC Adapter:45 W AC power adapter
Software
Operating System:Windows OS
Manufacturer Software:• Adaptive Battery Optimizer: Protect battery health and bring peace of mind for uninterrupted productivity and entertainment with automatic checks on battery temperature, charging status, and usage time., • OMEN Gaming Hub: Your one place for everything to make your gaming experience better. From software enhancements to hardware control, and live services, OMEN Gaming Hub elevates play in an easy and simple way., • HP QuickDrop: Wirelessly transfer photos, videos, documents and more between your PC and mobile device. Easily snap a photo to share, send addresses for directions on-the-go, and view texts on your PC’s screen. With HP QuickDrop, file transfers are easy, fast and reliable., • HP Audio Switch: Easily switch between speaker and microphone sources with intuitive controls and a consistent app experience., • HP Connection Optimizer: Get consistent and reliable Wi-Fi performance with software that automatically switches between the most efficient wireless access points., • Dropbox cloud storage: Store and synchronize your content online with Dropbox. Get 100GB of storage for one year to access, manage, and share your photos, music, and files from anywhere with Internet access
Other Software:Netflix: Watch movies and TV online with subscription, VUDU: Rent, buy and watch HD movies and TV shows on demand
Trial Software:Dropbox cloud storage: Store and synchronize your content in 25 GB of storage for one year, McAfee LiveSafe™: Protect your operating system with a 30-day trial
Physical Specifications
Environmental Specifications:ENERGY STAR® certified, EPEAT® Silver registered
Operating Temperature:N/A
Storage Temperature:N/A
Package Contents
Notebook computer
45W AC adapter
Setup poster