Free Shipping
2-5 business days
Return Policy
All returns/exchanges must be received within 30 days of purchase of the merchandise. We have to be notified immediately upon receipt if there are any damages or defects to the items so we can file a claim with a shipping carrier. If we are not notified right away, we will not be able to exchange the item or take it back for a refund. Merchandise must be in original factory condition and original box and has to be packaged exactly as manufacturer packed it. Please note: do not fix or glue little parts without our authorization. We will not accept any item back if it was glued or comes back to us without an original box. If items are shipped to shipping carriers in the USA and the shipping carrier then ships the items to customers in other countries, we will not be responsible for any damages to the items.
Once the item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable.
Unwanted Returns: Unwanted product returns will be subject to a 15% restocking fee and the merchandise must be in unopened condition only.
Refused Delivery: Returns falling under this category will be treated as Unwanted Returns, consequently they will be subject to a 15% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. A store credit will be issued afterwards less 15% restocking fee of the value of the merchandise and less shipping and handling fees both ways.
We have to be notified right away upon receipt if there is damage to the item or it has a manufacturer defect so we can resolve this right away.
Feedback
Your
feedback is critical to our success! We ask that you leave us a POSITIVE
feedback with all 5 STARS in every area of the Detailed Seller Ratings, so we
may be set apart for our competition. 4 out of 5 stars is unacceptable and
considered a failure in our market. If you feel that you cannot leave a
POSITIVE feedback with all 5 STARS, we will earn it! Please don't hesitate to
contact us for any reason; we are here to exceed your expectations. We are very
confident in our products and services, so we will leave positive to buyer
within 1 hour of the payment. You will gain a positive feedback immediately
after you paid. Should a problem arise with your order, please contact us
before leaving feedback. We strive to keep all our customers satisfy. Please
contact us through eBay "Contact Seller" Link