Important

• If you feel dissatisfaction in any part, please don't rush to leave the negative feedback.
• Give us a chance, 99.9% satisfactory service comes to you.
• Our items are all showing true colors. all pictures are taken authentically by PapaViva LLC. and without any PS process.
• We promise every cent you pay is deserved totally.

Shipment

• Shipping is normally made within 1-2 days after payment.
• Post office, customs and weather conditions are not within our control. if delivery time ends up being longer than expected, we're greatly appreciated for your understanding and patience.
• We promise each item would be shipped, but sometimes less than 0.5% package might be lost in the way. you could choose to let us to send another same item again or ask for money back.
• we choose the best shipping method to your country, depending on the condition of transport. if you don't receive package after 30 days sent out, please contact us. if has shipping problem, we will let you know asap.

Payment

• We accept paypal payment only.
• if payment is not received within the 7 business days after the order, we reserve the right to cancel the transaction.

Return Policy

• We accepted returns for replacement or refund, please contact with us within 14 days after receiving the item. the cost on the item will be refunded entirely, but not including the returning shipping cost. thanks for your understanding.

Disclaimer

• PapaViva and PapaViva logo are trademark of PapaViva LLC. Oakley, inc. is not associated with papaviva and does not endorse, sponsor or support with papaviva product. any usage of oakley trademark is only to describe those product.