Replacement Quartz Sleeve For 12W Ultra Violet UV LUXE Water Steriliser  only

Quartz Sleeve To Fit  LUXE 12w UV Systems

A quartz sleeve works by protecting the Ultra Violet bulb from the water. O-rings create a watertight seal to keep the water out of the light fittings. We recommend that when changing the sleeve, the o-rings and Teflon washers are changed too, to ensure a secure leak-free connection.

UV sleeve cleaning & replacement – Clean every year replace every 2-3 years

Water running through a UV system often carries minerals and sediment. These contaminants will eventually build up on the UV quartz sleeve that protects the UV lamp. This build-up will cloud the sleeve and inhibit the UV light from penetrating the water – allowing microorganisms to pass by without being killed. In order to keep the quartz sleeve clean and operating well, the glass must be cleaned regularly – at least yearly when the lamp is changed. However, cleaning may need to occur more often depending on water quality. It is recommended that the sleeve be replaced every 2-3 years

Delivery Information

All stock items are usually dispatched the same day if ordered before 2pm.

Delivery is normally within 1-3 working days (uk) from cleared payment except where stated and we use Royal Mail service in the UK and Parcelforce for EU/ROW & Next day Special Delivery.

We want you to be satisfied every time you shop with us. If for any reason you are not satisfied with the goods purchased you may return them at your postal cost within a reasonable time from receipt of the goods. You must return your goods within 30 days from delivery. If however the goods are faulty then the postage costs will be refunded. 

It is your responsibility to take care of the goods. It is vital that you enclose a covering letter with the returns detailing your order number, name, full address, and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

Returns, refunds & exchanges

Before you return a product why not get in touch with us because we might be able to sort any problems out and avoiding the need for return.

Can I return it if there’s nothing wrong with it?

Absolutely! We offer a 30 day returns guarantee on all our products. (We’re nice like that.) So if you need to send it back for whatever reason no worries.

If you’ve had it less than 30 days…

We’ll happily let you return or exchange the item. If the item is faulty or not what you ordered or decided you do not now want to keep it,

you’ll get the choice of a replacement or refund, and if Faulty or not what you ordered we’ll refund the return delivery charge also.

If the product is not faulty and you would still like to return it, the product should be unused, in its original packaging and in a re-sellable condition

If you’ve had it for more than 30 days…up to 12 months

We’ll happily let you return or exchange the product. If the item is faulty, you’ll get the choice of a replacement or refund.

How do i return an item?

Returning something to us is simple, you just need these 3 things:

Your proof of purchase ie invoice/order number

Your full details

Your reason for return

I posted my item for a refund/replacement. What happens now?

As soon as we get the item back, we'll sort out your refund or replacement - Just allow for postage time - as soon as we have it we'll start the refund. It may take a few days to appear in your account (depending on your bank).

We prefer PayPal Payments.

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