• Best Rock Apparel has been a top-rated eBay seller since 2009.
• 100,000+ successful transactions on eBay.
• Located in New York, USA.
• We are available to answer any inquiries Monday-Friday (excluding national holidays).

• We ship via USPS, UPS, and FedEx depending on the destination.
• All orders include tracking.
• As mentioned in the delivery estimate on the item page, please allow 3-5 business days for production prior to shipping. As most items in our store are made-to-order.
• Please allow 3-5 postal days (after production) for delivery within the USA once your order has shipped. International destinations require 2-6 weeks for delivery (after production) depending on the destination country.
• Tracking information will be attached to your eBay order details automatically once your order has shipped.
• Please check your inbox for tracking information as well.
• International shipments: Duties and taxes are to be paid by the buyer.

We accept payment by PayPal and Credit / Debit cards entered on eBay only.

• We offer a 30 day return policy for all items.
• Free returns for all customers located in the USA with an eBay prepaid return label.
• All items must be returned in new condition; The same condition the item was received. This means not used or washed.
• Refunds are processed within 1-2 business days (Monday-Friday) from the return delivery date.

• We are committed to providing our customers with the best possible online shopping experience.
• This includes a commitment to excellent customer service, even after your order has been delivered.
• Please submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.
• Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 9 AM - 5 PM EST.