You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund. 

Please contact us before returning the product. We will definitely help you in the most appropriate way.

If you have any questions on how to return your item to us, contact us.

Please contact us before returning the product. We will definitely help you in the most appropriate way.

You have 30 or 60 (change this) calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

All the products we sell have a minimum of 24 months or 20,000 miles (whichever comes first) warranty (unless otherwise stated), in the very unlikely event that you have a problem with any product you have purchased from us, then please contact us via eBay messages.

For product changes or refund, the products must be changed in the car garages. A service invoice is absolutely required for the exchange or return.Changes made without an invoice, including in garages, will not be covered by the warranty.

If Goods become faulty during the period of the Warranty for reasons unconnected with your acts, omissions or misuse of the Goods, you must notify us in writing via eBay messages including a description of the fault and return such Goods to us. Such Goods shall be returned to the manufacturer for review and testing. Based on the manufacturers' opinion, we will repair, (or at our sole option) replace such Goods with the same or superior Goods, without charge or not provide any of the aforementioned. The manufacturer's opinion shall be final and binding and we shall have no further liability to you. If Goods become faulty after expiry of the Warranty, and you request that we replace such Goods, then we shall charge our then standard list price for such replacement.
Your sole remedy in respect of a failure of the Goods to comply with the Warranty is as set out in the Warranty Conditions.

We will be afforded reasonable opportunity and facilities to investigate any claims made under the Warranty and you will if so requested in writing by us promptly return any Goods the subject of any claim and any packing materials securely packed and carriage paid to us for examination.

We will have no liability with regard to any claim in respect of which you have not complied with the claims procedures in the Warranty Conditions.

The above warranty is given by us subject to us having no liability in respect of any defect arising from wear and tear, wilful damage, negligence, tampering of the Goods, incorrect fitting of the Goods by you and/or a third party, abnormal working conditions, failure to follow our and/or the Goods' manufacturers' instructions (whether oral or in writing), misuse or alteration or repair of the Goods without our approval.

Motto Automotive Ltd will not arrange collection or pay postage costs for the product. All items for the warranty procedure must be sent back by the customer.