We still package each item carefully and guarantee that the item will arrive in the exact condition that you see in the photos and as described in the item description. However, we no longer accept returns for other random reasons.  As a courtesy, we have offered a no questioned asked return policy on eBay for many years. However, the amount of seller abuse that now occurs on eBay has risen substantially and is actually quite staggering. This is why we can't have nice things. Otherwise, have a nice day!