Postage all deliveries are dispatched and posted out on Monday and Tuesday following payment. The CUT OFF for dispatch is 9am.

Please be aware that once we hand the package over to Aust. Post. It is out of our hands what happens next. We understand that it can be frustrating if your plants take a while to get delivered, however there is very little we can do in such event because we have no control of Aust. Post.

Recycled materials will be used for packaging to protect plants with care.
We have proven that our packaging method will protect the plants fully during the shipping process, if any damage occurs during the shipping, please bring the parcel to nearby post office for viewing and compensation, value up to $100.
No refund will be issued if the package is damaged by Post office personnel or plants dying during the trip.
Please only place order if you agree with these conditions mentioned above.

Unfortunately, plants are not allowed to be sent to NT, WA or TAS due to quarantine restriction. If you happened to order from these locations, total cost will incurred due to eBay's policy.