When no replacement is available a full refund will be issued. You should return to us with the order number and a description of the fault. All returns must be pre authorized. Contact us immediately with the reason for your return.
We run a 7 days return policy for a refund. If you don't like the item you are responsible for return postage costs. The postage costs to send you the item will also be deducted.
We would be grateful if, when entering your DSRs for feedback, you would bear in mind that dispatch time is how quickly we ship your item and delivery time is how long the courier takes to get your item to you. Whilst we do everything we can to dispatch your item on time we have no control over the couriers' delivery times and must place our trust in their promise to deliver.
If you have an issue with the delivery time of one of our couriers, please e-mail us. We will always try to handle your queries as quickly and efficiently as possible.
If you would like an invoice for combined postage for more than one item please contact us before placing your order.
We are a small family run company based in South-East England. We have wide range of selected products to offer our buyers in Office & Stationary, Health & Beauty range. We pride on our customer base. Our business with our valued customer is not just about money, it is our responsibilities. We believe in fair trade where we can offer most competitive pricing, decent working condition and fair terms of trade.
Every day is customer's day
Our customers are the best and that is why we work hard to bring smile on their face. With superior service and amazing product value you will not regrete buying from us. We offer our buyers free delivery service where possible and cut the cost so the benefits can be passed on to them.
Our Values
In everything we do, we strive for integrity, dialogue, transparency, excellence and innovation.
Our Partners
We are committed to building lasting relationships with everybody we deal with, be they a customer, an employee or one of our many suppliers, we know that these people are what makes us great.
We support Cancer Research UK
Every day in the UK there are more than 400 people diagnosed with cancer that will survive the disease for more than 10 years thanks to Cancer Research UK. We are proud to make contribution to fund research that benefits everyone.
Your satisfaction is our No. 1 priority. We trust it is most unlikely, but if we fail to meet your expectation in any way at all, we ask you to contact us directly and let us earn your five-star approval.
