1) IDSONIX accepts payment by any of the following methods:

2) We will only ship to the confirmed PayPal shipping address given with the payment.

3) If you want to ship to other address, please change your PayPal shipping address before you make payment.

4) To avoid initiating an unpaid item claim, please pay within 4 days.

1. We ship from Monday to Friday, so if you place your order during these days, we'll ship it out on the same business day or within 1 business day.
2. This means that you can expect your package to arrive at your doorstep in no time.
3. If you have any questions or concerns regarding our shipping process, please don't hesitate to reach out to our customer service team.
4. Thank you for shopping with us!

30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged IDSONIX product and receive a full refund for ANY reason.
18-month warranty for quality-related issues
For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. Reminder: Be sure to use your product as directed.
Limitations
Our returns and exchange service is limited to all purchases made from IDSONIX_business_store. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of  IDSONIX products is prohibited.)
Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.
If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
Friendly reminder
When contacting us for help, be sure to have your IDSONIX product handy for troubleshooting!
In the event our exchange policy changes, we’ll be sure to update this page.