GUARANTEED QUALITY
Payment Terms
We accept payment prior to shipping
Domestic: Payment methods accepted:
Illinois buyers pay appropriate sales tax based on county (Please contact ValueTronics before making payment).
International: Payment methods accepted:
All international buyers must request an invoice via email from ValueTronics to include shipping costs before finalizing purchase.
Return Policy
Shipping & Handling
Domestic: Varies by listing (Includes Insurance)
International: Buyer pays all shipping costs.
Estimated Delivery: We can usually ship orders within 5 business days of payment receipt. If we can not meet this expectation you will be promptly notified. Many items can be shipped same day. Contact us for more information.
Shipping: All items are professionally packed to arrive undamaged. If a purchase is received in damaged condition, you must immediately file a claim with the freight carrier and report the same to us. All packaging materials must be saved for inspection by the carrier representatives.
Feedback
We pride ourselves on exceptional customer service. With 28 years experience in the industry we proudly extend that expertise to our customers.We respond quickly to all comments and concerns with urgency and professionalism.
We ask that if you have any problems with your purchase, please try to resolve it with us directly before leaving us a Neutral or Negative rating on eBay. We have built a sterling reputation based on highly satisfied customers.
If you do leave us negative feedback before attempting to resolve the problem with us directly, we reserve the right to deem that as final resolution to that matter and will not accept a return or issue a refund.