At Shades Décor we believe the key to a beautiful home is the way it is decorated.

We aim to provide you with the finest wall coverings and home décor products on the market. We pride ourselves on offering the widest product range available with everything from Paint and floor tiles to wallpaper for every room in your house.

We recognise in today’s online retail world the customer is key and we strive to deliver the highest possible customer service possible whilst making your experience shopping with Shades Décor one that you will want to have over and over again.

Please feel free to contact us at any times and one of our specialist customer service team will be happy to answer your questions.

Payment should be made immediately by PayPal on checkout. Failure to pay can result in delays in delivery or your purchase being cancelled.

VAT - The price of this item includes VAT at 20% where applicable.

Please Note: Buyers from outside of the UK wishing to reclaim VAT must issue an official company purchase order including Tax ID

Please feel free to contact us and one of our dedicated customer service representatives will be happy to answer any questions.

Thank you for taking the time to shop with us. We understand that you would like your items as fast as possible which is why we are committed to making sure your order leaves our warehouse within one business day of you order being placed.

Orders will be dispatched via one of our designated courier services and sent to you with tracking numbers so you can watch the journey of your parcel from start to finish should you wish to. We ship all over the UK and internationally. If no quote is being returned for your address please contact us so we can get a quote for you.

Shipping times are generally a 2 day service but things can happen that are out of our control which can cause delays in the delivery of your item. Should there be any problems please contact us and one of the team will investigate the issue straight away.

Our returns policy is very simple. If you have purchased a product and wish to return it then as long as the item is unused, unopened and in the same condition you received it, we will accept the item back for a full refund.

If the item has arrived to you and is damaged or defective then please contact our team and we will begin the return process for you.

If you have any queries, please contact our customer service team via the eBay messaging system and we will endeavour to get back to you as soon as possible.