UK Delivery Information for Royal Mail Tracked 48 and DPD Next Day

At [Your Company Name], we are dedicated to ensuring a seamless and reliable delivery experience for our valued customers. Please take note of the following details regarding our UK Mainland delivery services and any applicable restrictions:

Royal Mail Tracked 48:

• Order Cut-off Time: 4:00 PM (Monday-Friday)
• Estimated Delivery Time: Typically within 2 working days
• While we make every effort to ensure swift delivery, it's important to note that specific postal codes may require an additional day for delivery. These postcodes include: AB37-8, AB55-6, DD8-11, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH19-44, PH49-50, ZE, BT, IM, JE, GY, TR21-25. In such cases, express delivery to these areas is facilitated by Royal Mail.

DPD Next Day:

• Order Cut-off Time: 3:00 PM (Monday-Friday)
• Estimated Delivery Time: Next working day
• Please be aware that Next Day Delivery is not available for the postcode areas mentioned above. In these instances, your delivery will be expedited by Royal Mail and may require an additional day. It's important to note that DPD does not offer Saturday delivery. If weekend delivery is required, kindly contact us directly, and we will explore alternative carriers, though weekend delivery cannot be guaranteed.

International Delivery:

For our valued global customers, we offer international shipping through the Global Shipping Program (GSP). Here's what you need to know:

• Orders are processed and shipped on the same working day before 4:00 PM (Monday-Friday), excluding public holidays.
• Additionally, we provide Express delivery upon request for international orders, ensuring a faster delivery option.

Estimated International Delivery Times:

• GSP Standard Delivery: Delivery times vary by destination, typically within 7-14 working days.
• GSP Express Delivery: Delivery times vary by destination, and availability is contingent upon your request, typically resulting in delivery within 2-5 working days.

Returns Policy:

Your satisfaction is of paramount importance to us. If you wish to return a product, please adhere to our returns policy for a hassle-free experience:

• Initiate a return request within 60 days of receiving the items.
• Ensure that items are unused and in saleable condition.
• Return items with their original packaging and boxes.
• Refunds are typically processed within 7 days of receiving the returned item.
• Please note that we cannot accept returns with adhesive tape applied to the shoe box.
• International customers are responsible for return shipping costs.

Leaving eBay Feedback:

We greatly value your feedback, which plays a pivotal role in our continuous improvement efforts. If you've had a positive experience with us, we encourage you to leave feedback on our eBay store. Your input assists others in making informed decisions and contributes to our ongoing commitment to excellence.

Open to Price Negotiations:

We understand that each customer has unique preferences and budget considerations. As part of our commitment to providing a personalized shopping experience, we are open to discussing pricing options. If you're interested in a specific item and would like to explore pricing adjustments, please reach out to us directly. We are here to collaborate and find a solution that aligns with your needs.

Your Feedback Matters:

Your feedback is invaluable to us and is a reflection of our unwavering commitment to exceptional service. If you ever encounter any concerns or dissatisfaction, please don't hesitate to contact us. We are dedicated to promptly addressing and resolving any issues.

Rest assured that your emails will receive our attention within 24 hours. Your satisfaction remains at the heart of our service, and we eagerly anticipate the opportunity to serve you with the utmost care and dedication.