Dear Customers,
Our copper products are manufactured to order. Post-order manufacturing takes 2-3 days and your orders are packaged and shipped. Shipping time takes 3-5 days. We work with Fedex and Ups.
When receiving your products, make sure that the parcel is not damaged. If there is a damaged or worrying situation, please file a report with the cargo company. Your products are packaged securely. Be careful when opening. We include instructions for use in each package. Please read carefully before use.
You can write to us for all your needs.
We ship every day Monday - Friday.
Best regards
Ebay payments
ABOUT VATS:
Generally, for our customers living in Europe, EBAY collects tax payment from you at the time of ordering. As the seller, we are not responsible for the taxes of the products we send. However, if your product is stuck at customs and you are asked for extra tax, we send you an order statement. With these documents, you can receive your products without having to pay extra taxes. If extra tax is requested and you are not convinced, please write to us. We will contact Ebay customer service directly. We will help you find a solution.
If you have any problems with any of our products, please send us a message. All problems can be solved.
The return fee for the products you want to return is borne by the buyer. We usually do not experience such problems because we have found a solution.
If you still want to send the product back, please make sure that it is packaged securely. The product must be resellable when we receive it. In this case, you can get your payment back.
We thank you for choosing us. You can write to us for all your needs.
Best regards
ABOUT VATS:
Generally, for our customers living in Europe, EBAY collects tax payment from you at the time of ordering. As the seller, we are not responsible for the taxes of the products we send. However, if your product is stuck at customs and you are asked for extra tax, we send you an order statement. With these documents, you can receive your products without having to pay extra taxes. If extra tax is requested and you are not convinced, please write to us. We will contact Ebay customer service directly. We will help you find a solution.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.