Shipping Same Day Shipping is applied for (US in Stock) items : Ordered and paid before 3PM, same day dispatch. Except Saturday, Sunday and public holidays. Orders received on Saturdays, Sundays and public holidays will be processed the following business day. Please allow extra time for delivery during sales season. If you have not received your shipment within 10 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! Returns In order to provide you with the best possible online shopping experience, We offers a simple, hassle-free 14-day return policy. If you are not fully satisfied with your purchase, you are free to return the product for a refund within 14 days of delivery. Please note that we cannot accept any used/worn or tempered product for hygiene purposes. Please check the color and length before removing hair from their packaging. If any part of the packaging has been removed, we reserve the right to refuse exchange / refund. Refunds are given less any postage cost as standard, unless the item is defective on receipt in which case we will refund you the postage cost. Buyer is responsible for the return postage costs to us, unless the item is defective. If you have any enquiries, please feel free to contact us via Ebay message, we will reply you within 24 hours (except weekends and holidays). If no response within 24 hours, please check the spam in your mail box or try to contact us again. We will do our best to solve your problem as soon as possible. About Us If you have any enquiries, please feel free to contact us via Ebay message, we will reply you within 24 hours (except weekends and holidays). If no response within 24 hours, please check the spam in your mail box or try to contact us again. We will do our best to solve your problem as soon as possible. Disclaimer Third Parties All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does Domestic sales do combine invoice and ship together but wait to pay for auctions when all auctions are complete so I can manually combine invoice with correct shipping fee |