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Refund and Exchange Policy:
Refund and exchange policies are typically established by merchants or sellers to outline the conditions under which they accept returns and issue refunds. Here are the key points of the policy you provided:
Scope of Refund: A full refund applies only to the selling price of the goods and does not include shipping fees, such as expedited shipping.
Return Merchandise Authorization (RMA) Number: Customers need to contact the seller's customer support personnel and request a Return Merchandise Authorization (RMA) number. This number serves as a unique identifier for the return.
Obtaining an RMA Number: Customers can obtain an RMA number by sending a message to the seller through eBay.
Returns Without an RMA Number: Items returned without a valid RMA number may experience delayed processing or be returned to the sender. Therefore, customers must ensure they obtain an RMA number.
Refund and Exchange Deadline: Customers have a 30-day period from the date of purchase to request exchanges or refunds. The required items must remain in new or unworn/resalable condition.
Returns Beyond the Deadline: Items returned beyond the 30-day deadline will not be accepted, meaning customers must submit return requests within the specified timeframe.
Used or Damaged Items: The seller does not accept any used or damaged items for return for any reason. This means that items must be in their original, good condition when returned.
Please note that specific refund and exchange policies may vary by merchant, so customers should carefully review the seller's specific policy before making a purchase to understand the conditions and procedures for returns and refunds. Additionally, this policy is based on the information you provided and actual policies may differ.