measurement  outsole (bottom of the shoes from toe to heel) 

size 4   10.3"

size 5.   10.5"

size 6.   10.85"

size 7.   11"

size 8.   11.25'

size 9.   11.7"

size 10    12"

size 11.   12.15"

size 12.   12.25"

size 13.   12.35"

size 14.   12.5"

no shoe box, in plastic bag 

return/exchange : 

we do not accept return/exchange unless its an issue on our end. please read size measurement before purchase and ask any questions you may have. thank you for your understanding