We accept all major credit cards through Paypal only.
We are not responsible for any unidentified payments or delays of delivery due to failure to follow instructions during checkout.
To ensure a smooth transaction, please follow the payment instructions laid out in the eBay system.If you have any questions, please send us a message by clicking on ‘Contact seller’ and our Customer Service team will be happy to assist.
1.99.8% of all items are dispatched within 1 business day after payment is cleared,except Public Holidays.(Please note that our cut off time is 8:00AM, so that if you purchase on Friday 8:01AM, your order will be processed next Monday.)
2.All items are dispatched from Melbourne or Sydney via AU POST or other courier. (We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location)
3.Estimated delivery times are to be used as a guide only and commence from the date of dispatch as supplied to us by logistics.Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time.
4.Please ensure your address is correct during checkout.,otherwise late delivery or cancel order may occur.
5.After dispatch, tracking number will be available,please use it to track the delivery status of your order.We will keep track of the logistics infor for you and inform you if there is any exception.
6.Please kindly note that we cannot prevent delays/damages even loss of the package in delivery by logistics. If your item has been damaged or lost in transit, please feel free let us know and we will arrange resend.
7.We regret that our warehouse is not accessible to the public . As such, we do not offer a pick-up option.
8.Please be aware that PO Boxes cannot receive items above 25kg or longer than one metre.
9.We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-towners, etc may either user a different delivery address or choose pick up option.