Shipping: Shipping is always based on your zip code or location. We don’t have a fix price because each package and/or destination has their own rate. We charge what it cost to pack and ship each item. For smaller items we usually ship within 1 business day, for larger or fragile that requires extensive packing, 1-2 business days and much larger freight that require extensive packing 2-4 business days. We always provide tracking numbers. Once your item is delivered, you are required to check the content of the package immediately, please don’t file claim days and weeks later to ask for a return. It will not be accepted

International buyers: Please be aware of customs, the fees are your responsibility to pay based on your country’s laws. We understand the fees imposed can be expensive but they are not something we have control over. With regard to transit time, unless your item(s) is shipped global express and UPS express guarantee, which are significantly more expensive; transit time can be longer than expected. It depends on the country. In some countries it can be months. So don’t file any claim if your item is still in transit or is unclaimed in customs. If your item sits in custom and you’re not claiming it, we don’t owe you a refund. We recently change our international shipping method. No more priority mail directly from us.

Our Disclaimer: Understand that we are not technicians, biomed or users of the equipment we sell. We are a surplus sale company operating as an auction company. When we sell you an item, you agree that it is sold as is, where is and that we are not liable for any damage or injury that may occur during use or improper disposal of that item. When you buy an item from us, you responsible to check it for safety that you acknowledge that you are a professional with the ability to determine safety and the usability of said item; or you will have it verified and/or tested by a professional to guarantee its safety before using it. New, used and/or parts.

Trademark Disclaimer: We make no claim of trademark ownership, or representation of any manufacturer for the equipment we sell. Under the first sale doctrine, any use of names, products and/or models numbers, are for mere depiction and identification of said item (s); but not to make any false representation, and or to infringe on any of the manufacturers’ name and/or products. The majority of our equipment are from government agencies such as the military, VA medical facilities and public university healthcare facilities), for most of which we sign statement of intent to resell as usable, salvageable products or parts. They are unwarranted.

If you have questions please feel free to message us. We always return our calls within 24hrs during business days but the best and fastest way to get response is by just sending us a message. We usually respond immediately or within a couple of hours during business hours.