1. Due to the
light and screen difference, the item's color may be slightly different from
the pictures.
2. Please allow 0.5-2 cm differences due to manual measurement.
3. Please fully charge the device under sunlight before first use.
4. If there is no enough sunlight in 3 months, the battery may run completely flat, and will decrease battery life, so please charge in time. Once it's fully charged, unlock the device and lighting system. Otherwise, it won't work anymore.
5. If there is no enough sunlight, especial in North countries. it may take longer time to fully charge the device. This is very normal for solar products.
As the Customs clearance process is different in different countries,if such kind of goods need be collected tariff buyer needs to pay for the tariff. Anyway we will try our best to avoid this kind of thing.
We accept return within 30 days since you received your package. Please contact us for return or refund.
Our working time:
Monday- Saturday (Greenwich Time 2:30A.M-11:30A.M ) ( Pacific Time:6:30P.M-3:30A.M)
Please only use Ebay message to contact us (my ebay-won items-contact seller)
All messages will be answered within 1 business day. If
you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.