Change of mind
If you are not completely satisfied with your purchase simply contact us within 30 Days.
The Item/items you return must be in their original packaging enclosed, unopened and in sellable condition.
Upon receiving the returned item, our returns department will process the item and exchange or issue a full refund depending on what is required – please note we do not refund return postage unless an item has been deemed faulty.
Returns address:
46 Hellesdon Park Rd
Norwich
NR6 5DR
United Kingdom
Please note:
- For your own protection, we recommend using a TRACKED delivery service for the return for the value of the goods.
- The cost of returning the item is a responsibility of the buyer (unless defective).
- A refund will be processed in 3 days after reaching our Returns Department and passing inspection.
Faulty
In the event where the item you received is wrong, faulty or it arrived damaged, please contact us.
We can then advise you further on how to proceed with returning your item and assist in organising a collection.