Hi friends!! Welcome to The Frosty Nutcracker Holiday Treasures LLC.
Easter Pink sugared Cupcake Chick & egg Light up LED house 39E37
****If you are charged too much for shipping we will reimburse anything you paid over actual shipping label cost. We process refunds for shipping Mon-Fri from 8-10 pm.****
We are a store that has been in business over 23 years. All items are new in mint condition unless stated otherwise above. All items come in their original packaging with all paperwork. We will inspect items to confirm they are mint or upon request. Some brands such as Rae Dunn and Cupcakes and Cashmere do have normal manufactiring defects such as, but not limited too, paint drips, uneven paint, divits, pinholes ect. I do take many photos along with measurement photos so you can exactly what you are receiving. Just keep in mind we do not live in a perfect world as much as we all wish it were it is just unrealistic therefore there may be times I do miss something or don't get every tiny scratch/smudge or pinhole. Please forgive me and just reach out if you are unhappy.
We are retailers for Kurt Adler, Blue Sky Clayworks, Raz Imports, Inge-Glas of Germany, Soffieria De Carlini, Burton+BURTON, Christnmas Magic, Wreaths of Joy, and many others we are currently working with to expand our business.
In our listings your will see random numbers similair to this, E20FN0423, these are numbers only intended for us. This allows us to track our inventory across multiple platforms along with making it easier for us to find when the item has been purchased. I figured I needed to add this statement due to the influx of messages inquiring about this number either at the end of our titles or embedded in the description.
Payment can be made with PayPal, Visa, MasterCard, Discover or American Express. We ship through UPS ground, Fed Ex and USPS; all packages are shipped the same day or day after payment is received and are insured for their full value. We do NOT accept "best offers". Our best price is listed on eBay. We do NOT offer Layaways on eBay items. We do combine shipping charges for multiple items purchased. Please wait to pay for your items until we send you an invoice to obtain the combined shipping charges. Shipping outside of the United States is additional. As of February 1, 2010, we do not ship to all countries. Please request a shipping charge to your location before bidding, we charge actual shipping rates through USPS. We are NOT responsible for oversea custom charges, they are the responsibility of the buyer per eBay & PayPal rules. We do ship to all APO APE addresses. We welcome all military buyers as we are retired from the Army ourselves and know how hard it was to get companies to ship to us overseas.
Pick Ups: We do welcome pickups at our store after the item has been purchased thru eBay. Please reach out to us so we can adjust the listing to a pick up listing.
Returns: If you wish to return an item you purchased from The Frosty Nutcracker, you must notify us within 3 days of receiving the item. Shipping fees will not be refunded. Buyer is responsible for fees incurred to return items back to us. Credit for the item will not be issued until The Frosty Nutcracker Holiday Treasures LLC receives the item in its original condition it was received.
Damages: If you receive a damaged item, please contact us with in 3 days after the item is received. We will replace the item immediately if in stock along with placing a claim with the shipping carrier or the manufacturer of the item. DO NOT ship this item back to us. We will issue a shipping call tag for the item to be picked up or destroyed. We will not accept items returned without notice. If we do not have the item, buyer is welcome to exchange the item for another of equal value. Or we will issue a full refund on the damaged item.
Holiday Shipping: For the Christmas Holiday, Orders must be placed and paid for by 2:00 PM on December 15, to be received by December 24, in the Continental United States. Orders will be shipped via Fed Ex or USPS unless requested otherwise. Shipping is NOT guaranteed due to unforeseen weather conditions and shipping carriers requirements. Orders shipping International via the Fed Ex or USPS for the Christmas Holiday must be placed and paid for by 2:00 PM on November 30, to be received December 24. Again, shipping is NOT guaranteed due to unforeseen weather conditions and shipping carriers requirements. We will happily expedite shipping (next day, second day or three day select) with an additional charge to the buyer.