SHOP LUNART

Product Info

Payment & Shipping Information

Payment

• Credit Cards: We can only ship to addresses that are noted with your credit card account. We may contact you for additional verification after you check out.
• PayPal: We prefer to ship to confirmed addresses. We may contact you for additional verification for payments made by unconfirmed PayPal addresses.
• We do not accept PayPal payments from accounts outside the USA and Canada
• When necessary, we may contact you via Direct Message or telephone to obtain additional verification.

Shipping

• We usually ship within 1-2 business days after receiving payment. Please be aware that weekends are not business days.
• All express methods of shipment as long as verified take 1 business day to ship
• We ship everything professionally in our state of the art warehouse boxed and shipped with perfection.
• "Free Shipping" applies to orders shipped within the USA (48 states)
• We do not ship to APO or FPO address
• Orders shipping to PR/HI/AK Will have an additional shipping charge and a longer process time to ship order

Return Policy

• We offer our customers a 30 days return for replacement policy if the item is no as described other than that all sales are final .
• Returned packages without proper RMA demarcations will be refused by our warehouse and returned to you. Customers who refuse a delivery, will be subject to charges for return shipping to us. If the item was advertised as Free Shipping, then we will charge the amount of shipping as determined by Our Shipping Station .
• Return Shipping
  Return shipping cost (the cost to send an item back to our store) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
• If an item you received is not as the condition as the listing date, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
• Replacement
  We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. All items are sold with Manufacturer Warranty so there is another avenue for assistance.
• All returns must be packed with all contents which came with the original package including, cables, software, plastic and cardboard packaging, and unregistered warranty card.

Contact  Us

Contact us via ebay with any questions, returns, or concerns. Our customer support team is available Monday through Friday 10:00AM to 7:00PM (EST).