Returns Policy

Please contract me first if you are returning an item, An exchange will be offered if available. A refund will be given for the item once it has be received, in the same condition it was sent out in. In the event that a mistake has been made on my part then returns postage will be paid. If you are returning an item that you bought by mistake or that you have changed your mind then the returns postage will not be refunded

Shipping

All items are dispatched between Monday to Friday, excluding national holidays and weekends. Your orders will be dispatched in one working day and the latest will be two working days.

International buyers there is a parcel weight limit of 2kg for items. Items over a certain value will be sent signed for.

Packaging

All vinyl’s are sent out in vinyl mailers and stiffeners for extra protection. Please note that if you require your item to be sent out a different way, example wanting the vinyl removed from the sleeve. Please contact me prior to dispatch. Any other items will be sent out in secure packaging or boxed appropriately.

Delivery

If you have not received your item please contact your local sorting office first to see if it is being held for you there, which tends to be the case most times. In the event that the item is not being held at the local sorting office please contact me to try and resolve the matter first.

Problems & Feedback

If you have not received your order or not completely satisfied with it please contact me first, as your feedback is very important to me. Issues can be very easily resolved with a quick email.

Unpaid Items Dispute

If you have a problem with paying for an item please contact me. In the event that once you have won an item and not paid for the item, you will be contacted to arrange payment with in 4 Days of the purchase and if payment is not made then an unpaid case will be opened.

Customer Services & Communication