I will do: 1. Send you a link to demo and explanation video, or answer your questions online. 2 &3. Solve the problem immediately. If not solve, I will resend you a new order, or refund you in next order (Give you discount to next order). 4. Track the order one week after I ship it.
In the case that the product Was not received:
1.Not open case before 35 days it is will not help.
2.Send me a message after 40 days and will examine the situation
3.If this is true you will get a refund as soon as possible
4.As compensation next order you will get a magic as a gift
Please don?t open a dispute at once before contact me. Here are likely problems: 1. Don?t understand how to play the trick 2. Not receive order after expected time. 3. Products are broken after open the package, or it?s not working when you play it. 4. Tracking number isn?t working. Can?t track order by China post.
Note:
1. Because of time difference, I reply your message during following time. Russia: 03:00---13:00America (New York): 19:00---05:00 United Kingdom: 00:00---10:00Spain: 01:00---11:00 France:01:00---11:00 Italy:01:00---11:00 Brazil: 21:00---07:00Chile:20:00---06:00 2. China post air mail is slow and possible to lost parcel, so t?s impossible to avoid problems in multinational trade. Good negotiation is important. 
