STORE POLICY/LIVE ARRIVAL GUARANTEE/DOA
-PURCHASES CANNOT BE CANCELED
- Incase of DOA the buyer must inform me through “EBay message” with a photo of the original unopened bag within ONE HOUR of the delivery time stated in the package tracking info.
-THERE IS NO REFUNDS. The price of the DOA fish will be credited towards your next purchase.
REPLACEMENTS FISH CAN BE SENT.
- Shipping fee is NONREFUNDABLE.
- Buyer is responsible for shipping fee of any replacement fish.
- Not responsible for any shipping errors. (ie. Wrong PayPal shipping address or Lost/Delayed Package.)
- DOA policy does not apply if the daytime lows are BELOW 30F or the daytime highs are ABOVE 85F
-The moment you send the payment for any of the fish listed above. MEANS YOU AGREED TO ALL THESE TERMS AND CONDITIONS. THANK YOU