STORE POLICY/LIVE ARRIVAL GUARANTEE/DOA

-PURCHASES CANNOT BE CANCELED

- Incase of DOA the buyer must inform me through “EBay message” with a photo of the original unopened bag within ONE HOUR of the delivery time stated in the package tracking info.

-THERE IS NO REFUNDS. The price of the DOA fish will be credited towards your next purchase.

REPLACEMENTS FISH CAN BE SENT.

- Shipping fee is NONREFUNDABLE.

- Buyer is responsible for shipping fee of any replacement fish.

- Not responsible for any shipping errors. (ie. Wrong PayPal shipping address or Lost/Delayed Package.)

- DOA policy does not apply if the daytime lows are BELOW 30F or the daytime highs are ABOVE 85F

-The moment you send the payment for any of the fish listed above. MEANS YOU AGREED TO ALL THESE TERMS AND CONDITIONS. THANK YOU