Founded in 2004, Hot Chocolate Design emerges into the Venezuelan market as a local fresh and innovative accessories brand, based on the consumers need of fleeing away from the uniformity and creative rigidity provided by mass-produced brands. We define HCD as a design brand, which occasionally blends with art as the concept, design and fabrication of each item we produce, is intended to reflect the individuality of each item. Betting on our customers need for originality, we offer limited collections and our retired products have become collectors items for many of our fans.
All returns accepted within 30 days after receiving the item, refund given as money back (no exchanges permitted), item must be in original condition with original packaging.
Please make sure to provide the correct shipping address during checkout as the address cannot be changed after checkout. We are not responsible for any incorrect or undeliverable addresses. All orders are usually shipped within one business day. Your order will be shipped out via one of our participating partners, which include UPS, USPS, FedEx, DHL, among others. We also ship globally through eBay's GSP program. Please ensure the item meets your countries standards!