RETURN POLICY: WE HAVE FREE RETURNS (UNLESS ITS PARTS/REPAIR/UNTESTED ITEMS WHICH ARE NO RETURN).ITEM MUST HAVE THE RETURN PUT IN 14 DAYS AFTER ITEM WAS RECEIVED.ONCE THE 14 DAYS IS UP AFTER YOU RECEIVE ITEM IT WILL NO LONGER BE ELIGIBLE FOR RETURNS.WE DO NOT DO PARTIAL REFUNDS,IF YOU HAVE A ISSUE WITH A ITEM OR ITS NOT TO YOUR LIKING YOU CAN RETURN FOR A FULL REFUND AS LONG AS ITS RETURNED COMPLETE AND IN THE CONDITION IT WAS SENT TO YOU (ONLY EXCEPTIONS WHEN DAMAGED FROM DELIVERY,ALL ITEMS WILL HAVE SHIPPING INSURANCE FOR THESE INCIDENTS AND WILL STILL HAVE TO BE RETURNED)AGAIN WE DO NOT DO PARTIAL REFUNDS OR ITEM REPLACEMENTS.AND NO REFUNDS UNLESS ITEM IS RETURNED(ALSO WARRANTY STICKER ON ELECTRONICS  ARE REMOVED FROM PRODUCTS YOUR REFUND WILL BE VOIDED AND RETURN WILL NOT BE ACCEPTED).THANK YOU FOR SHOPPING WITH US AT PITBULL PICKERS!