Contact Us

we are welcome your questions regarding us and our items. your questions will improve our customer satisfaction. we prefer messages via eBay to get fast answers....

Payment Policy

We accept PayPal. A simple and secured payment. Payment can be made at brightstargems Should you be a successful bidder, you will receive an invoice detailing your purchases with in 24 hours.

Shipping Policy

All item/s will be shipped within 24 hours of payment confirmation.
DHL : U.S.$ 26.00 - safe and instant shipment, Assured delivery within 3- 5 business days (Recommended).
Registered Air Mail : U.S.$ 8.00 - not trackable & not insured - Approximate delivery time 3-4 weeks.

Combine Shipment

Brightstargems offers you a 7-Day combining period. Feel free to take advantage on combine shipment. We offer you to combine 10 items per package on one shipment. We charge you U.S.$3.00 For each combining items.

Return Policy

Satisfaction or Money Back.
You may take comfort in knowing that your satisfaction is guaranteed, but if you are anyway dissatisfied please return us in their original condition (free from scratches, blemishes or marks) within 7 days of receipt. You will receive a replacement or full refund minus (S& H FEE).