About Us
All
items sold by us are being described to the best of our abilities, as
accurate as possible, and with utmost conscientiousness on our part.
However,
to avoid any potential oversights, I respectfully request your
assistance in helping us to make this a mutually satisfactory
transaction by THOROUGHLY reviewing item description and photos, and
asking all questions PRIOR TO BIDDING.
Customer Satisfactory
1. Do not hesitate to contact us anytime before and after your
purchase, we are committed to your 100% customer satisfaction.
2. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3. I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4. My goal is to make sure you are a happy customer and pleasant shopping with us.
Shipping
Items
shipped from China via airmail. It usually takes approximately 12-50
days to receive order, not include weekend and holiday. Delivery time
depends on postal process and other factors, it may takes up to 50
business days. If you don`t receive the item after 50 days, please
contact us, we`ll investigate and solve the delivery problem.
We
will ship the item via different shipping method depending on order
amount , order weight and the country. You can choose the more fast
shipping method by paying more shipping charge.
Terms
1.Please allow 1-3mm error due to manual measurement. please make sure you do not mind before you bid.
2.Due to the difference between different monitors, the picture may not reflect the actual color of the item.
Returns
Refund
or replacement request is available only the requests within 1 week
after parcel received & returning the item as the same condition as
received. Please contact us to request a return authorization. Your
name, auction number, and reason for return should be included in the
email. All items returned must contain all original packaging materials.
Please repack the item carefully.
Item
returned will be tested and a new replacement will be shipped to the
buyer immediately when found defective. In the event that a suitable
replacement is not available then a refund will be issued. Shipping,
handling and insurance fees are non refundable. If the item is found
non-defective, the item will be sent back to the buyer at buyer's
expense. Items returned without RMA number will be refused and returned
to the sender. Buyer is responsible for All Return Postage and Shipping
Charges.
Buyer
is responsible for additional shipping costs for items that are
returned refused and/or undeliverable. We do not accept any returns
without an authorization number on the box or label it is being returned
in.
Feedback
Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.
If you are satisfied with the purchase and our total service, your
comment is very important in our business success. Please take a minute
to leave us a positive feedback with an overall Detailed Selling Rating
(DSR) of 5.Our eBay account setup auto feedback, so eBay system gives
you automatically Positive feedback back after your positive feedback
left. If you plan to give us a neutral/negative feedback Or open
ebay/paypal case, please write to us immediately so that we can do our
best to resolve your problem.
Before Buying
Message reply:
We will reply all messages within 12 hours of business time.
If you have any problem,please contact us first,we will try our best to help you
We apologize for the late reply during the holidays.
Working time:
Chinese time(Eastern eight zones):Monday to Saturday,09:00am to 6:00 pm.
We do not work on chinese legal holiday.