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Q1: Why can't I watch Netflix/Hulu/Prime Video on this projector?
A1: Due to copyright restrictions, playing these videos on a projector may generate sound and not image. Please via HDMI with a PC/TV Box, Fire Stick and Chromecast to connect the projector and play these videos.
Q2: Why can't I project my phone with a Bluetooth connection?
A2: Bluetooth can only connect to Bluetooth devices (such as Bluetooth speakers, Bluetooth headphones, etc.) as audio output. Most projectors currently on the market do not have the ability to connect to your phone's Bluetooth.
Q3: Why is there no sound when I play a video?
A3: First check if the video you are playing is Dolby Audio. If it is Dolby Audio, turn it off. Some files encoded by AC3/DTS may not be able to play sound due to copyright issues.
Q4:Why can't I connect my Android phone with USB-C to HDMI adapter?
A4:The quality of the adpter on the market is variable. We recommend purchasing a wireless HDMI dongle.
Q4:Why can't I connect my iPhone via Apple Lightning to Digital AV Adapter?
A4: The quality of the adpter on the market is variable,We recommend purchasing a wireless HDMI dongle