E-sentials Terms and Conditions
I aim to achieve good levels of feedback from my customers, and I want
you to be happy with your purchase.
Should there be an issue please contact me before leaving feedback and I
will do my best to resolve the matter.
Please check model /part numbers to ensure that you are buying the right
item. Only what is described in the above advert is included in the sale.
Please note that some outer boxes, retail or protective packaging may
have slight marks or damage, if so, the product has been checked. Items sold as
used may show some marks due to normal wear and tear.
Due to multiple previous attempted scams, at the discretion of
E-sentials more information may be requested about the individual making the
purchase such as identification matching the delivery address. Orders from
buyers with low feedback (10 or less) or negative feedback, may not be
accepted.
Returns
Unless stated in the advert, returns will be accepted within 14 days of
the sale date. If the item is not properly described or is faulty then we will
refund the cost of return postage, in any other case we will refund the cost of
the item only.
Returns will only be accepted if the item is received complete, sealed
(where appropriate) unused and in a re-saleable condition. Please note that all
serial numbers are recorded and will be checked upon return. High value items
may also be security marked.
New items returned with the seal removed or used may be subject to a
restocking fee. Items returned in the exact same condition as dispatched will
not be charged a restocking fee.