This is an ORIGINAL PART BRAND NEW, in its original packaging. We are a small appliance repair company and we do warranty work. This part was from the last few years and was never installed. This part is new and in working condition. The images are actual images of the item you are purchasing. Please ask questions! If you are unsure this item will work, please provide your model and serial numbers as it is written on your appliance. If there are any issues with the item, we will process a full refund and take the item back no problem.