ROCKNREeLN MUSIC & COLLECTIBLES
FAST SHIPPING FREE SHIPPING QUALITY SERVICE
Top-Rated eBay seller of vintage / collectible vinyl records, tapes, CDs, memorabilia and other unique items. RRM looks forward to working with you and works hard to earn your trust. If you have never purchased from us before please review our feedback profile. After 40 years in customer service we have learned a thing or two. RRM focuses on the music - that's why we play test everything listed and do our best to describe play condition in addition to visual condition.
LISTINGS - All vintage opened records receive a careful cleaning using Tergikleen first, secondly receives a visual inspection. The record will then be placed on a professional grade turn table to inspect for excessive waves/warps. This is followed up with a test play. RRM uses a modified Goldmine grading scale found in the photo section of each listing. Listing descriptions may provide both a visual grade and a play grade at our discretion.
SHIPPING - Buyers in the US - Records, CD's/Tapes via USPS Media Mail. All other items shipped most economical method. All Items shipped within one working day after cleared payment. Securely packaged for shipment using 99% new materials - Combined shipping rates should re-calculate at checkout on similar type items. Additional media mail items add $1.00 each LP, .50 each 7" single/CD. Thinking of an extra-large purchase within the US? Contact us for a deeper, combined order shipping discount. Buyers outside of the US - All items are handled by the eBay International Shipping Program. Questions regarding any international shipping issues including rates must be directed to eBay. eBay International Shipping calculates rates and issues invoices. Stated shipping rates in listings are for domestic shipping to the eBay hub only. We cannot answer questions or alter international invoices or shipping charges.
RETURN POLICY - Please contact us through eBay messaging PRIOR to filing for a return via the eBay automated online return process. Communication is key in resolving any issues that need addressed. All vintage records, CD's and audio tapes are inspected prior to listing. Records receive a play grade - CD's/Tapes are tested for play.
FEEDBACK - RRM provides excellent customer service, and our response will be swift to any potential issues. Please do not open a case, leave neutral/negative feedback or comments without contacting us via eBay. eBay messaging provides documentation and is a great tool to amicably resolve problems quickly.
GRADING - Most used vintage records we list have seen an undeterminable amount of previous play with unknown care/maintenance. Our grading guide is in the photos section for review. Considerable time is taken to clean and test play each item. We attempt to describe/photo all areas and/or issues as best as humanly possible. There is no implied quality of playability on any audio equipment other than what was used during pre-sale testing. Words such as scuffs, hairlines, needle/ fingernail drags, sleeve rubs/scuffs and other similar terms are used as descriptive forms of surface scratches that likely will not render a record as defective. Scratches that are deep and can be felt will be described as such. As a mechanical device all records exhibit some level of surface noise most of which is covered by musical play. All but the most pristine records will have surface noise between tracks and in dead wax. Most jackets and sleeves have levels of wear with rubs, bumps, creases, ink marks, etc. Photos are part of our descriptions and may reveal issues missed in listing body. Message with any questions please and we will reply as quickly as possible.
In making the purchase you acknowledge that you have reviewed all descriptions and photos carefully and agree to our business and return policies.