Shipping Time:
Sometimes shiping time may has a little delay, such as Customs check packages strictly ,Bad weather,Holidays.
Shipping Terms
International Buyers-Please Note:
1.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
2.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.Please note your Telephone when your payment.Telephone are must for international express shipping.
4.Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance.
Thank you for your understanding.
1. Customer satisfaction is our top goal. We believe our items are so outstanding. All products are quality checked. They are new and in good condition when shipped to our customers. We are convinced you will be happy with your Purchase.
2. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.
3. Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.
4. We appreciate your Postive Feedback, and will do the same in return. DO NOT leave negative feedback without first communication with us. Please allow max 2 business days for us to response.
1. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
2. If you are not satisfied with our items or service, please don’t hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
3. Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.
If you have any questions,Welcome to email/talk us. We will answer all questions and resolve any problems as quickly as possible. Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT+8:00)Please email us through Ebay Messages box
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
Shipping
Shipping Time:
Sometimes shiping time may has a little delay, such as Customs check packages strictly ,Bad weather,Holidays.
Shipping Terms
International Buyers-Please Note:
1.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
2.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.Please note your Telephone when your payment.Telephone are must for international express shipping.
4.Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance.
Thank you for your understanding.
Returns
1. Customer satisfaction is our top goal. We believe our items are so outstanding. All products are quality checked. They are new and in good condition when shipped to our customers. We are convinced you will be happy with your Purchase.
2. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.
3. Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.
4. We appreciate your Postive Feedback, and will do the same in return. DO NOT leave negative feedback without first communication with us. Please allow max 2 business days for us to response.
Feedback
1. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
2. If you are not satisfied with our items or service, please don’t hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
3. Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.
Customer Service
If you have any questions,Welcome to email/talk us. We will answer all questions and resolve any problems as quickly as possible. Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT+8:00)Please email us through Ebay Messages box
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.