1. Items will be send out within 6 days after the payment.(weekend and holidy not included)
2. Please make sure your address is correct.
3. Delivery times may be longer particularly during peak periods or with bad weather conditions.

For fixed priced listings, Buy it Now and Best Offer, payment is required at the time of purchase. We accept PayPal and credit cards via PayPal. We make every effort of shipping within 6 business day of payment clearing. All payments must be through PayPal, utilizing eBay checkout. For auction listings, payment is required within two (2) days of purchase. Any items not paid within two (2) days will risk the product being re-listed and sold to another buyer.

1. If the package is damaged in transit and needs to be returned, please contact us within 24 hours; we will ask you to send the item back to us, then we will reimburse the freight and send you a replacement item

2. If you need a refund, please contact us within 30 days, and keep the product packaging and product 100% new;

Refunds will only be made to verified credit cards or available in store credit. To prevent these problems, if you have any confusion, please contact us before ordering. Although this is extremely rare, we reserve the right to cancel any order that may be affected by out-of-stock items, mispricing or changes, shipping errors, or any unforeseen issues. If any of these issues arise, we will contact you. Improve your shopping experience!

About Shop: 

Our studio is located in Hangzhou, China, creating world-class action figures, determined to bring the things we love to reality, and present high-quality works to users. If you have a favorite anime, we can customize it for you 
Our shop has more styles of figures, welcome to buy

About Feedback

We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like it. Your positive feedback is very very important for us. If you are satisfied with our items, please leave us all five stars and positive feedback. If you have some trouble with our items, please contact us before you leave us the negative feedback, we will do our best to solve the problem you meet

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you keep in touch with us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.