We accept the following payment methods: Paypal, phone payments using a credit or debit card, Bank transfer. Payment hotlines open weekdays 9am - 5pm

Please note at present we can only offer delivery to "Mainland UK Only". Following post codes are subject to a surcharge : AB, DD, DG, FK, TD, TR, PA, PH, IV, KW, KY.
Please contact us before purchasing from the above postcodes and we can supply you with a delivery quote.
We DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland, Jersey, Channel Islands etc.
All items are delivered by couriers. Delivery is Monday - Friday. Delivery can be anytime between 8.00am till 6.00pm.
We aim to deliver all items within 2 weeks of purchase.
Please include a phone number when ordering. You will receive an email notification when your item is dispatched.
Deliveries are made to the communal door of your property and couriers are not authorized to take items any further.
If you are likely to require additional help please contact our customer service team.
In unforeseen circumstances if there are delays to your shipment, although we will try to inform you in time but hold no obligation towards any direct or indirect loss that may occur.

Returns can only be accepted within 14 days and must be reported within 48 hours. All items must be in undamaged and in original packaging and sealed correctly. All items will be examined before a refund is issued. Please note that delivery costs will have to paid by the purchaser and will be deducted from any refund

To order fabric samples please use the following listing on ebay.

http://www.ebay.co.uk/itm/Esupasaver-Fabric-Sample...

Due to new ebay rule we can no longer request contact details i.e Your address prior to purchase.