MILL CREEK STUDIOS SCULPTURE |
BUY WITH
CONFIDENCE! ACCURATE DESCRIPTIONS,
CAREFUL PACKAGING AND PROMPT SHIPMENT. SATISFACTION GUARENTEED.
Satisfaction Guarantee
Every
sale is backed with our 100% Satisfaction Guarantee, or your money back. Please see our store policies page for
complete details.
Questions
Please
email us with any questions or concerns you may have, and we will try our best
to send a reply within 24 hours of receiving your question.
Payment
We
accept payments through Paypal. Payment
is expected within 7 days from purchase
Feedback
Our
positive feedback is evidence of our dedication to your satisfaction. If for any reason you feel we have not
provided you with 5 star service, please contact us prior to leaving feedback
to give us a chance to resolve any issues.
Time Sensitive Deliveries
If you need an item to arrive by a certain date, please contact us so we can let you know in advance if we can meet your time requirements. Expedited shipping will be an additional cost.
Shipping
Charges
Unfortunately
after ten years of offering free shipping we can no longer do this on some of
our items.
Shipping charges are calculated by eBay automatically. Any overages resulting from their shipping calculator will be refunded to the buyer at time of shipment.
PLEASE BE AWARE WE NO LONGER WILL SHIP TO A PO BOX ADDRESS (Military excluded). YOU MUST PROVIDE A PHYSICAL STREET ADDRESS FOR YOUR ORDER.
Buyers outside of the continental USA (Canada and overseas), please contact us PRIOR to purchase for a shipping quote. Please also be aware you may be required to pay duty/tax.
Returns
If
your item arrives broken you MUST contact us within 3 days of receiving the shipment. Please review our guidelines for returns on
our Store Policies Page.
The policy for initiating a return on any other
items (except T-Shirts) for any reason is as follows.
Please
note that because of the nature of the product, T-Shirts or any other
customized article can not be returned for refund or credit.