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Fast Delivery
Immediate Dispatch
BEST VALUE - LOWEST PRICE
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Delivery Information
All orders will be dispatched within our listed dispatch time after we receive cleared payment and the estimated delivery is displayed.
Any orders placed after 12 noon will be processed on the next working day.
How long does delivery take to the UK from dispatch date
2nd Class Post - Royal Mail aim to deliver within 2 - 3 working days from date of dispatch.
1st Class Post - Royal Mail aim to deliver the next working day from date of dispatch.
(In extreme cases it can take up to 15 days for delivery)
Special Delivery Next Day is guaranteed before 1pm if your order is urgent (excluding Saturday).
If you have not received your item PLEASE CONTACT US FIRST via ebay message so we can rectify the problem before contacting ebay or leaving negative or neutral feedback.
How long does delivery take Overseas from dispatch date
Royal Mail Air Mail International Standard - Europe: Delivery takes about 3 - 5 working days to arrive from date of dispatch.
Royal Mail Air Mail International Standard - Rest of the World: Delivery takes about 5 - 7 working days to arrive from date of dispatch.
When ordering overseas please allow a further time than stated for delivery incase of delays either side of the continent.
If you have not received your item PLEASE CONTACT US FIRST via ebay message so we can rectify the problem before contacting ebay or leaving negative or neutral feedback.
Post to a different address
We can only post orders to the registered address in your eBay and Pay Pay account. If you require your order to be posted to a different address please
make this change in your eBay and Pay Pay account settings BEFORE you make your payment.
Packaging
All items are sent out discreetly and securely in either plain envelopes or boxes with no reference to what is inside
(unless it is an overseas order which requires a Custom Declaration - we then write a discreet description)
Payment Methods
You can pay securely by PayPal, Credit/Debit Card, Cheque, Postal Order or Bank Transfer.
To pay by Credit/Debit Card please send us a
contact message with your name, phone number, order details and the best
time to call.
Send cheque or postal order to: Direct Sales Ltd. Staddon House, 4 Staddon Close, Honeylands, Exeter EX4 8QY
Please ensure to include the order details and your address.
Feedback
Once you have received your purchase and are satisfied with our
products and service we would really appreciate it if you let us know by
leaving us Positive Feedback and 5 Stars. Positive Feedback will be left by us automatically once you have paid for your item and if you do not want feedback left please message us when ordering. To date we have 100% Customer Satisfaction
and aim to keep this. Before leaving any Negative or Neutral Feedback,
please do not hesitate to contact us and we will get the situation
resolved, ensuring you are fully satisfied with your purchase. We take
customer feedback very seriously and will do our very best to make sure
you are satisfied.