Payment & Shipping

1.  We can accept Paypal payment only.

2.  We ship out items to buyer’s paypal confirmed address from California via USPS. Please verify your shipping address carefully before checkout, since it can not be changed after order placed.

3.  Items are shipped directly from our warehouse normally within 24 hours after payments are received. Orders placed on weekend will be shipped within 2 days

4.  We offer discounts for Combine Shipping. Please contact us at the first time if you need combine shipping, and an invoice with discount will be sent to you.

5.  We only ship to the confirmed address you leave on eBay. Please verify and update your shipping address on eBay to make sure it is correct and current. Do not use non-standard abbreviations. If you ship to other address instead of your shipping address on eBay, please email us in time.

6.  Phone Number is the PREREQUISITE for Express Delivery. Please leave your PHONE NUMBER for us to fill in carrier's shipping form. The items will be delivered more safely.

7.  For international delivery is highly depended on the WEATHER, the CARRIERS and the CUSTOMS, sometimes it will delay several days more than expected for bad whether, flight delays or customs inspection. Please contact us for further assistance if you could not receive the items by the estimated time of arrival, and we will contact carriers to track items for you timely. Thank you for your understanding. Your patience is much appreciated unfeignedly.

We ship from California for USA buyers by USPS or UPS.
We ship from Hong Kong for non-US address by Registered Airmail (Sweden post, German parcel, Netherlands packet, Hong Kong Post, China post, or Singapore Post).

Return & Warranty

1. 60-day money back guaranteed and no questions asked. If you are not happy with your purchase, simply send it back for a refund or replacement within 60days after you receive your order.

2. After 60 days, your purchase will be covered by one year manufacturer warranty, which includes repair or replacement. Merchandise can be replaced with new or re-manufactured one if it fails with proper usage and because of quality within three months from your purchase date. Otherwise, it can be repaired through manufacturer if under warranty.

3. Returns are processed automatically through our system, and please contact us first for a return authorization number or RMA#,in order to get your refunds or replacement timely.

4. We offer our customers best return experience and your satisfaction is guaranteed.

5. Our products are guaranteed 100% against defects. In case of being defective, merchandise can be returned at our cost with return shipping label provided,if returned within 60 days from your order-receiving day. So buy with confidence and safe minds.

6. Buyers are responsible for return shipping, and shipping & handling charges are generally not refundable,unless it is defective products or mistakes on the seller side.

7. Returns not caused by seller or product defection are subject to a 20% re-stocking fee, and we reserve the right not to accept returns over 60 days for objective reasons unrelated to seller.

Caution:
We are not responsible if we have no fault. We charge you 20% Restocking fee per item subjected to one of the following situation:
1. You bought a wrong item.
2. You provided a wrong or undeliverable shipping address or No one receives when it reaches the destination.
3. You no longer want the item or change mind when you receive the item.
All items are generally shipped within 24 Hours (Sat. and most national holidays excluded) upon full payment received and verified.
    

Feedback

a. The best way to contact us is via ebay message.

b. We value our customers very much .
Please give us the opportunity to help resolve your issues.
In case you have concerns or problems with your order.

c.  Please contact us before you leave NEGATIVE FEEDBACK.
We are promptly responsive to customer’s issues and try everything possible to
make you 100% satisfied.