Payment Policy
We accept UK Postal Orders, cheques . Please make the payment as
soon as you purchase your item to avoid any delays. Item will be shipped
immediately on the same or next business day of receiving full payment.
Shipping
Policy
We take great care in packaging every item to ensure your item
arrives safely. All items are stocked in our Willenhall, West Midlands
Warehouse. All orders are sent by standard 2nd class post (can be upgraded to
1st class for little fee)or other 48 hour courier (for the courier service a
surcharge will apply for items sent to the Scottish Highlands, offshore Islands
and Northern Ireland, you will receive an email detailing the surcharge).
Usually you will receive your item within 2-3 working days Shipping discount is
available on multiple items. You will pay a maximum of £9.50 of a
parcel upto 25kg for UK mainland.Please ask for your invoice to be adjusted
before checkout. Local pickup is available from our Willenhall Warehouse.
Returns Policy
All items are brand New unless Listed. We describe all
items to the best of our knowledge but we believe that things can go wrong some
times. If that is the case, we offer full money back policy for a
period of 60 days. Money will be refunded only once item arrived back to us. An
email must be sent before returning your item. A note must be enclosed with the
returned item, stating the reason for the return and your ebay username. Any
questions, complaints, We are always there to help. Your complete satisfaction
is our guarantee.
Terms Of Sale
Our terms are that no item will be dispatched until full payment
is received. All refunds will be paid via the Pay pal account, unless
buyer's payment method was different.Refunds will be issued only once item is
returned to us and arrives at our warehouse. None of our terms will affect your
statutory rights as a consumer.
About Us
Welcome to willenhall scooters, your one stop shop for all your
scootering needs. We have long been established as a leading importer
and distributor of scooter products to customers throughout the UK.
We stock a range of parts for Lambretta and Vespa scooters. Our aim is quite
simple, to provide a high quality product at lowest possible
prices along with a fast and efficient service. All orders are despatched
promptly from our UK based warehouse. Our dedication to meeting demands has
always surpassed all expectations.