United Kingdom

All UK items are sent out Fast & Free (1st class) as standard with a one day handling time unless otherwise stated. Holiday seasons may see a slightly longer than usual delivery time. Generally speaking the estimated delivery times quoted on ebay are accurate so please use these as a guideline. However they are only estimates so please take this into account when ordering. If you require a guarenteed delivery date, an option for this is offered on our UK listings.

International

We deliver Worldwide and all of our listings have an international delivery option. If you cannot see a suitable delivery option, please send us a message and we will happily help. For countries outside the EU please beware there may be customs charges to payable in your own country which remain your responsibility to pay.

PayPal is currently our preferred method of payment. Please send all payments to:

sales@motortweaks.co.uk 

Returns - We offer a 14 day no quibble money back guarantee with all items! If your not happy with an item simply return it to us within 14 days of receipt and we will give you your money back! Simple.....Just make sure all returned items reach us in new condition and suitable for resale. Before returning an item please send us a message via ebay to obtain a returns number and further instructions. We also encourage using the ebay returns process as this helps streamline the returns process.

To keep things simple we offer refunds on items but not exchanges....This means if you would like to swap an item you will need to return it for a refund and puchase the new item seperately. This helps improve customer satisfaction and gets the correct part to you quicker.

Warranty - All items are covered under a 12 month parts only Warranty as standard. Some items may include an extended warranty period which will be highlighted in the listing description. The following terms apply to both Standard and Extended Warranty items. This covers the original part supplied in case of failure. It does not cover, labour costs and/ or failure of associated parts or other consequential loss. All Warranty claims will need to be accompanied with proof of purchase and proof of professional installation, the failed part will also need to be available for inspection. Please contact us in advance of any warranty returns. By puchasing an item from us you are entering into an agreement whereby the maximum liability we are responsible for is the orignal purchase price of the item and nothing more.

Motor Tweaks is a trading name of:

Enterpriz Solutions Limited.
39 Beler Way
Melton Mowbray
Leicestershire
LE13 0DG

VAT No. GB184 8875 45

Please use the ebay messaging service to get in touch, or email us at:

sales@motortweaks.co.uk

We aim to respond to all enquires within 24 hours. working days on black once a day as we limit our resource to keep our prices competitive

Telephone: We oporate primarily online with limited phone services. Please message us to arrange a call back.