More Info

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Returns Information

The Dread Shop is happy to offer a replacement or refund for any unopened items that arrive damaged or defective.  We also appreciate that it is difficult to judge the true colour on a monitor so we also welcome exchanges if you are unhappy with the colour. If you would like a recommendation on what colour would best match your hair, you are also welcome to message us with a photo of your hair.

Please initiate a return or refund by contacting us within 7 days of receiving your order and we will then provide you with further instructions.

We require the item to then be returned within 21 days from the date the order was made.